The value chain is a concept in business management that describes the entire process of creating a product or service, from raw material acquisition to delivery to customers.
It encompasses primary activities like inbound logistics, operations, outbound logistics, marketing, and service, along with support activities such as procurement, technology development, human resource management, and firm infrastructure.
Analyzing the value chain helps organizations identify areas of competitive advantage, optimize efficiency, and enhance overall value creation, contributing to strategic decision-making and sustainable business practices.
